Terms of Service

1. Acceptance of Terms

By accessing and using Shopmate, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Shopmate provides AI-powered business management tools, including analytics, operations management, and growth insights. The service is offered on a subscription basis with various tiers to suit different business needs.

3. User Responsibilities

  • Maintain accurate account information
  • Use the service for legitimate business purposes only
  • Not share account credentials with unauthorized users
  • Comply with all applicable laws and regulations
  • Not attempt to reverse engineer or compromise the service

4. Data and Privacy

We respect your privacy and handle your data in accordance with our Privacy Policy. You retain ownership of your data, and we use it only to provide and improve our services.

5. Payment and Subscription

Paid subscriptions are billed in advance on a monthly or annual basis. You may cancel your subscription at any time, but refunds are not provided for partial months. All prices are subject to change with 30 days notice.

6. Service Availability

We strive to maintain high service availability but cannot guarantee 100% uptime. We may perform maintenance that temporarily interrupts service, and we'll provide advance notice when possible.

7. Limitation of Liability

Shopmate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of any modifications.

9. Contact Information

If you have questions about these Terms of Service, please contact us at legal@shopmate.com