We collect information to provide better services to all our users. The types of information we collect include:
When you create an account, we collect your name, email address, business information, and payment details.
We collect information about how you use our services, including features accessed, time spent, and interaction patterns.
To provide our AI-powered insights, we analyze your business data including sales, operations, and performance metrics.
We implement industry-standard security measures including encryption, secure data centers, and regular security audits. Your data is encrypted both in transit and at rest, and we maintain strict access controls to prevent unauthorized access.
We do not sell your personal information. We may share your data only in the following circumstances:
Our AI models are trained on anonymized and aggregated data to improve service quality. We never use your specific business data to train models that could reveal your competitive advantages or sensitive information.
You have the following rights regarding your data:
We retain your data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your data from our active systems within 30 days, though some information may remain in backup systems for security purposes.
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at privacy@shopmate.simmerce.com